Acer reliability promise: 50% refund on broken notebooks

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I first read about marketing in the seventies of the past millennium. Since then I visited many press conferences and honestly, most of the times I was rather bored. In my opinion smart marketing is about products that stand out and are put to market and communicated in an out of the box fashion. 

Only then I wake up. That´s what I did this morning. I´m not a gambling man, but when a large corporation like Acer is putting money on the quality of their products, that is something I can relate to. Here´s the story.

Acer Reliability Promise

Acer today announced enhancements to the ‘Acer Reliability Promise’program targeted especially at Small and Medium Businesses / SoHo covering its TravelMate commercial notebook range. Customers purchasing a qualifying Acer TravelMate commercial notebook between November 1 until June 30, 2014 are eligible to claim a 50% refund if the product fails and needs repair under warranty within the first year.

In the commercial segment, Acer’s goal is to continue to innovate and build the most reliable products to support SMBs through to the largest enterprise users,” said Jakob Olsen, vicepresident, commercial division, Acer Europe.“


Acer makes high quality products, so in the unlikely event that something goes wrong in the first year, we can afford to commit through the ‘Acer Reliability Promise’ program to replace or repair your PC and refund customers 50% for any inconvenience.”

Acer Reliability Promise’ is part of the company’s continued and strategic investment in the commercial business segment and targeting enterprise, public sector and SMB customers and aims to set the industry standard for quality and reliability.


The program, initially launched in August, has now been extended to June 2014 and covers additional products as well as a more flexible registration process.

The details of the new program include:

Reliability Promise: If a qualifying Acer TravelMate develops a fault in the first year and is repaired under warranty, Acer promises to fix it free of charge and refund 50% of the purchasing price for up to 50 PCs per end-user company.

Qualifying period: For purchased and qualifying products between November 1, 2013 until June 30, 2014.

Register: The customer must register within 30 days of purchase to qualify.

Qualifying products: TravelMate P2 series, including the new P255; TravelMate X313, TravelMate P4 series, including the new P455; and TravelMate P6 series, including the new P645.


Details including the terms and conditions relating to each of the program elements can be found at a dedicated website

Acer TravelMate business notebooks incorporate an array of hardware features and software solutions designed to enhance security, improve ease of use, and help ensure reliability while keeping the environment in mind. The Acer Total Test process for TravelMate notebooks are put through a comprehensive, end-to-end diagnostic and extensive, rigorous testing including temperature, acoustic noise, vibration, shock, drop, spill and humidity.

The ‘Acer Reliability Promise’ will be available in UK, Portugal, Spain, Germany, Switzerland, Austria, Belgium, Holland, Luxemburg, Sweden, Norway, Finland, Denmark, France, Italy, Czech Republic, Poland and South Africa.

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2014 OpenSDx Summit rattles up the legacy storage snakes

Watch Tarkan Maner, CEO Nexenta, open the #OpenSDx 2014Summit (camera: Acer A1 830)

If you have stock in NetApp or EMC, reconsider your stock position asap because Nexenta is going to beat up the bushes an rattle the legacy storage snakes tremendously. Nexenta`s outspoken CEO and investor Tarkan Maner, made that very clear at the 2014 OpenSDx Summit in the Hilton Doubletree hotel in Amsterdam the Netherlands.

Storage by tradition is one of the most costly components of computing. SDx, Software defined anything is going to change that dramatically. Nexenta is one of the leading companies in that field. Nexenta´s success is based on a couple of pillars. One is the fact that legacy and coostly hardware ca be replaced by standard hardware like SuperMicro Dell or Quanta.

The second cost reducing factor is the software only architecture. No closed environments but Open Source software in a hybrid customer setting where you can start for free using the community version of an open source product and changing to a healthy SLA contract when you go into production.


VMware, market leader in virtualization is a strong supporter of Nexenta and Nexenta has a range of possibilities for VMware sysadmins. At the OpenSDx summit VMware in the person of Spencer Pitts emphazised that VMware is evoluating towards end User computing where VMware is usually associated with dataccenters. This is a trend thatshuld not be underestimated. Manigig the end use experience is a costly affair and the alliance between VMware and Nexenta can drive downcosts of computing tremendously.

Spencer Pitts at the OpenSDx Summit 2014

Spencer Pitts at the OpenSDx Summit 2014

Spencer Pitts talking aboout VMware and Nexenta



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The Microsoft TechDays in the World Forum conference center, The Hague, The Netherlands is one of the highlights for European developers to get updated on the newest developments.

For more information:

Virtual Labs

Knowledge is all in development and the Visual Studio Lab will update you on Agile Planning, Team Collaboration, Application Qualtiy/Test. There are more then 24 Labs and lots of theme sessions available. Tooling is another important component of a developer ecosystem. Be sure to visit the PDS boot. If you understand Dutch, watch this video of Coert Bosker, founder of PDS.

Coert Bosker, PDS

Earlier Techdays show that Microsoft is reinventing itself as no other company has done before. The TechDays offer a wide variety of lectures and networking possibilities for developers and sysadmins at a more then reasonable price. What to think of a lecture on Stuxnet that I witnessed last year and pleased many by recording that session on video for the youtube/OpenMarketingTV. Have a look yourself.

As the world turns

As the world turns Microsoft has adopted open source technogies wholeheartedly. At the Hadoop Summit 2014 Microsoft showed their effort in this field where developers can ,,best of breed´´architectures with Microsoft SQL Server and Hadoop. Hadoop was ported to Windows by HortonWorks that supports this distribution in a truly open source way. Deveolpers can have access to the code and distribution while Enterprises can be assured of a truly Enterprise ready SLA. Further expect to be updated at the Techdays on big data, the latest of HTML techniques and many more interesting subjects.



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Nexenta and other leading IT vendors act as host at the SDx event around Software Defined Infrastructure and the open source revolution

OpenSDx Summit

Amsterdam, the Netherlands

Nexenta, (@ Nexenta ), the provider of Software Defined Storage ( SDS ) solutions, will act as host of the OpenSDx Summit EMEA ( ) (@ OpenSDx ). This event will take place on April 9 at the Doubletree Hotel near Amsterdam Central Station.



The OpenSDx EMEA Summit (formerly the OpenStorage Summit) is now synonymous with the OpenStorage movement, which remains strongly represented. Mobility, social media and Big Data storage are now a top priority for CIOs . OpenStorage aims to restrict rising storage costs to improve efficiency of innovation and competitive positioning. During the OpenSDx Summit analysts, end users, resellers and technology experts will discuss the enormous opportunities that this major trend entails.

During the Summit OpenSDx Nexenta will give the floor to major opinion leaders within the industry like IDC that give meaning to the term ,,software defined´´. In addition, there are examples of successful implementations at end user level, technical discussions on new products, solutions and the latest market and industry developments.

Tarkan Maner, who chairs Nexenta, is taking on Mess, Massively Expensive Storage Systems. In his opinion, Enterprises are locked into storage as never before and Nexenta´s Software Defined Storage systems are going to end that asap. Just watch him on this video, shot at the CloudStack conference 2013.

Tarkan Maner and Monika den Os on MESS

Video: Tony Thijs /

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This morning Microsoft announced that its Board of Directors has selected Satya Nadella as the company’s new Chief Executive Officer

Microsoft announces new CEO Satya Nadella

Bill Gates steps up to new role as Technology Advisor; John Thompson assumes role as Chairman of Board of Directors.

Satya Nadella
This morning Microsoft announced that its Board of Directors has selected Satya Nadella as the company’s new Chief Executive Officer. He will assume the role of CEO and join the Board of Directors, effective immediately. Satya is a 22-year Microsoft veteran and most recently oversaw Microsoft’s Cloud and Enterprise group, one of the company’s fastest growing and most profitable businesses.

“During this time of transformation, there is no better person to lead Microsoft than Satya Nadella,” said Bill Gates, Microsoft’s Founder and Member of the Board of Directors. “Satya is a proven leader with hard-core engineering skills, business vision and the ability to bring people together. His vision for how technology will be used and experienced around the world is exactly what Microsoft needs as the company enters its next chapter of expanded product innovation and growth.”

Satya Nadella on YouTube, Source: Microsoft

Since joining the company in 1992, Nadella has spearheaded major strategy and technical shifts across the company’s portfolio of products and services, most notably the company’s move to the cloud and the development of one of the largest cloud infrastructures in the world supporting Bing, Xbox, Office and other services. During his tenure overseeing Microsoft’s Server and Tools Business, the division outperformed the market and took share from competitors.

“Microsoft is one of those rare companies to have truly revolutionized the world through technology, and I couldn’t be more honored to have been chosen to lead the company,” Nadella said. “The opportunity ahead for Microsoft is vast, but to seize it, we must focus clearly, move faster and continue to transform. A big part of my job is to accelerate our ability to bring innovative products to our customers more quickly.”

“Having worked with him for more than 20 years, I know that Satya is the right leader at the right time for Microsoft,” said Steve Ballmer, who announced on Aug. 23, 2013 that he would retire once a successor was named. “I’ve had the distinct privilege of working with the most talented employees and senior leadership team in the industry, and I know their passion and hunger for greatness will only grow stronger under Satya’s leadership.”

Microsoft also announced that Bill Gates, previously Chairman of the Board of Directors, will assume a new role on the Board as Founder and Technology Advisor, and will devote more time to the company, supporting Nadella in shaping technology and product direction. John Thompson, lead independent director for the Board of Directors, will assume the role of Chairman of the Board of Directors and remain an independent director on the Board.

“Satya is clearly the best person to lead Microsoft, and he has the unanimous support of our Board,” Thompson said. “The Board took the thoughtful approach that our shareholders, customers, partners and employees expected and deserved.”

With the addition of Nadella, Microsoft’s Board of Directors consists of Ballmer; Dina Dublon, former Chief Financial Officer of JPMorgan Chase; Gates; Maria M. Klawe, President of Harvey Mudd College; Stephen J. Luczo, Chairman and Chief Executive Officer of Seagate Technology PLC; David F. Marquardt, General Partner at August Capital; Nadella; Charles H. Noski, former Vice Chairman of Bank of America Corp.; Dr. Helmut Panke, former Chairman of the Board of Management at BMW Bayerische Motoren Werke AG; and Thompson, Chief Executive Officer of Virtual Instruments. Seven of the 10 board members are independent of Microsoft, which is consistent with the requirement in the company’s governance guidelines that a substantial majority be independent.

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Register for the free Open Source Conference -dec. 6- on:

Follow us on @openmarketingTV #osc2013

The times that Open Source Software was looked upon as something for geeks only are long gone. Open source has now a pervasive presence in virtually every aspect of business computing. The Amsterdam Open Source conference is one of the European gatherings where professionals exhibit their latest developments. Founded by Red Hat and Accenture, the last conference was co-sponsored by names as IBM and HP, indicating the interest of the established IT community

The new economy

,,Growing business demands – for web and mobile, big data, and end-user services – are forcing IT to change. The rules of business are changing. Everyone has to do more – while still cutting costs. Every part of your organization needs scalable, responsive IT systems that don’t inhibit innovation and your traditional infrastructure has to be fast and flexible to support today’s (and tomorrow’s) workloads. You want to be ready for new opportunities as they come along.´´

This mantra of the new economy that open source enables was highlighted in the 2012 conference in an excellent manner by speakers as Neelie kroes, EU Commissioner and Harry van Dorenmalen, Chairman IBM Europe. When you doubt that Open Source is a serious business, just take  a look at this video´s, recorded at the Open Source conference 2012. For a broad look at the open source discussion see the round table discussion video on open source.

Neelie Kroes

Neelie Kroes:,, ICT is developing in a breathtaking pace, from the incredible smartphones to the opportunities of cloud computing. There are more innovative products and services out there. There are huge benefits of open source and open standards. When software is not based on open technologies, it is harder to let them work together , to modify and customize them and harder to change providers. In fact, the cost of closed ICT systems is estimated at several hundred million a year for  the public sector alone.”

Open Source Conference 2012: Neelie Kroes on Open Source and Open Standards

Harry van Dorenmalen

Technology has never been more important for business, and Linux and other open technologies have been at the forefront of solving IT challenges over the past decade. In this presentation, Harry van Dorenmalen will review the impact of open computing on the data center and the reasons for its success. In this video he will also discuss three key open technologies that will influence the next era of computing — open virtualization, big data, and the open cloud.

Open Source Conference 2012: Harry van Dorenmalen, Chairman IBM Europe 


When you want a quick overview of multipe points of view on open source, have a look at this round table discussion moderated by Peter Keijzer, From left to right: Rajiv Sodhi, General Manager Red Hat Benelux, Brian Cornell – Regional Director Central Europe Red Hat, Herbert Smals – Marketing Brand Manager Enterprise at Dell, Paul de Vin – Director Enterprise Computing Benelux IBM, Adam Burden – Executive Director Cloud Application & Platform Services, Accenture.

Peter Keijzer: “Open source has grown up and companies like IBM, Dell, Accenture are embracing technologies of Red Hat and others. That is a major step forward and will change the ICT landscape.”

The 2013 Open Source Conference

,,The conference will show you how to take full advantage of open source technology solutions, from delivering innovative and open IT services to cost savings and staying competitive. Senior international speakers will give you their global perspective on key innovations and technology trends.

Hear Gartner speak about the Nexus of Forces (the convergence of information, social computing, mobility and cloud) shaping the Digital Economy and providing a huge opportunity (and challenge) for IT departments.

Attend business sessions, technical sessions, client cases and demonstrations that focus on Cloud, Big Data, Mobile and Social as well as additional topics such as OpenShift, Business Analytics, Storage and Security. During the breaks the information market provides you with the opportunity to discuss your challenges and IT issues with important players on the open source market and network with your peers.´´


High level keynote presentations from among others:

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Leading users, developers and strategists meet in Amsterdam

Follow us: @openmarketingtv #ccceu13

Cloud is gaining momentum big time and CloudStack is one of the leading open source platforms for building and managing clouds. From 20 to 22 November leading European cloud developers and users meet in Amsterdam. Aimed at users, developers and everybody else interested in CloudStack, this will be the place to learn more about CloudStack or join the developers to discuss the past, present and future. Following two very successful collaboration events in the United States, this is the first conference of its kind in Europe. The European CloudStack conference will continue with the best ideas from the previous conferences and feature a varied set of presentations.

The line-up of speakers for Amsterdam includes Chip Childers, VP Apache Cloudstack project, Paula Gould from GreenCloud, Noa Resare from Spotify, cloud-architect Paul Angus from ShapeBlue, DevOps of the first hour Patrick Debois, John Turner and Noel King from Paddy Power, John Willis from Dell (previous Enstratius), Darren Shepherd, senior principal engineer at Citrix and Hugo Trippears from Schuberg Philis.

A lot of the talks and events at the conference will provide ample opportunity to meet with the cloudstack community and engage in deep discussions with developers and users. The hack-athon day will provide an excellent opportunity to turn ideas into practice together with the committers and the sponsors.

Apache CloudStack is open source software designed to deploy and manage large networks of virtual machines, as a highly available, highly scalable Infrastructure as a Service (IaaS) cloud computing platform. CloudStack is used by high-end service providers to offer public cloud services, and by many companies to provide an on-premises (private) cloud offering, or as part of a hybrid cloud solution.
The itinerary of this conference can be found at
Visitors of the conference can register here:

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Malware 2.0: Stuxnet explained by Paula Januszkiewicz

Der Spiegel interview with Snowden

The script kiddies are of the past and Stuxnet, the malware that was hated like the plaque by Iran, illustrated that a new era of malware production was immanent. In the wake of the Snowden whistle blowing, the German magazine ,,Der Spiegel” (The mirror) will reveal in an interview with Snowden that Stuxnet was an enterprise undertaken by the NSA and the Israeli government. This PDF (German) explains it all.



Stuxnet made use of a number of vulnerabilities in Windows and the designers did that in a complex but totally logic way. It is especially interesting to see how Stuxnet uses every possible way to get around security in Windows XP. For nerds, the way Stuxnet works shows how security can be breached in almost every environment thinkable. Erie? Just watch this video of security expert Paula Januszkiewicz, recorded on the Microsoft TechDays 2013, the Netherlands.


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Video: Tony Thijs / Open Marketing Foundation

De nieuwste generatie smartphones van Acer heeft camerafuncties die er mogen wezen. Hier een opname met de nieuwe Liquid E2 Smartphone van de woordvoerder van de stichting Kids at Play. Deze sympathieke stichting organiseerde een sponsorloop in het Amsterdamse Vondelpark. De opbrengsten gaan naar kinderen in de ontwikkelingslanden.

,,Kids at Play bezoekt weeshuizen in ontwikkelingslanden. Waar primaire levensbehoeften alle aandacht opeisen, voorzien wij in de behoefte aan afleiding, plezier en sportiviteit. We leggen een speeltuin/sportveld aan, repareren en renoveren het weeshuis waar nodig en dragen zorg voor inspectie en onderhoud.´´

Meer info:,

De Acer Liquid E2

Na het succes van de Acer Liquid E1 en Z2, onthulde Acer onlangs de Liquid E2. De Liquid E2 richt zich specifiek op de multimediagebruiker en is de eerste Acer quad-core smartphone met optioneel slot voor een dubbele SIM-kaart. Hiermee profiteren gebruikers van het gemak van twee mobiele telefoons in één en kunnen zij persoonlijke en zakelijke communicatie eenvoudig beheren. High-performance quad-core processing in combinatie met een HSPA+ (tot 42Mbps) dataverbinding waarmee favoriete apps snel reageren en soepel werken, terwijl webpagina’s en streaming-media zeer snel worden geladen. Alles reageert direct.


De Liquid E2 is uitgerust met een 8MP camera met nul ontspanvertraging, zodat elk moment direct kan worden vastgelegd wanneer op de sluiterknop wordt gedrukt. Met snelle continu-opnamen kunnen gebruikers tot 8 foto’s per seconde nemen door de camera-sneltoets ingedrukt te houden. Terwijl gebruikers met de camera alles om hen heen kunnen vastleggen, biedt het grote 4,5″ QHD-scherm op basis van IPS-technologie met grote kijkhoek volop mogelijkheden voor het samen met vrienden of familie genieten van foto’s of video’s. De camera is ook geschikt voor het opnemen van scherp 1080p videobeeld met 30 fps zodat elk evenement onvergetelijk zal zijn.


De Liquid E2 heeft een indrukwekkend dual-speaker systeem en DTS Sound voor verbeterde audio met maximaal volume, zodat gebruikers optimaal kunnen genieten van hun favoriete muziek. De geïntegreerde Moodagent maakt muziekafspeellijsten op basis van de stemming van een persoon of gebruikt nummers uit de bibliotheek om afspeellijsten te maken die niet alleen passen bij iemands stemming, maar ook horen bij een specifieke muziekvoorkeur.

De Acer Liquid E2 is verkrijgbaar in Nederland voor een adviesprijs van € 229 (single SIM) en 249,- euro (dual-SIM). De Acer Liquid E2 zal beschikbaar zijn in twee kleuren: Rock Black en Classic White

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Red Hat, leverancier van opensourceoplossingen, kondigt de wereldwijde beschikbaarheid aan van Red Hat Enterprise Virtualization 3.2, met volledige ondersteuning van Storage Live Migration en een nieuw third-party plug-in framework. Red Hat Enterprise Virtualization -RHEV- is onderdeel van de open hybrid cloud oplossingen van Red Hat.

Open Hybrid Cloud

Red Hat Enterprise Virtualization 3.2 komt tegemoet aan een groeiende vraag in de markt naar open virtualisatie-oplossingen, zonder beperkingen op het gebied van performance, schaalbaarheid, beveiliging of features. Red Hat Enterprise Virtualization is een essentieel onderdeel van Red Hat Cloud Infrastructure. Deze combinatie van Red Hat Enterprise Virtualization, de cloud-enabled infrastructuur van Red Hat OpenStack, en het hybrid cloud-beheer van Red Hat CloudForms biedt klanten een volwaardige open hybrid cloud-oplossing. Dit is ideaal voor klanten die cloud-enabled applicaties en infrastructuur willen gaan gebruiken naast hun traditionele infrastructuur en in de loop der tijd verder willen migreren als hun organisatie daar om vraagt.


Koen van Bakel over RHEV op youtube

Red Hat Enterprise Virtualization 3.2 heeft een enorme hoeveelheid nieuwe mogelijkheden, waaronder:

  • Volledig ondersteunde Storage Live Migration, waarmee virtual machine images van een storage-domein naar een ander verplaatst kunnen worden, zonder onderbrekingen van de service.
  • Ondersteuning voor de nieuwste processors van Intel en AMD, inclusief de Intel Haswell-serie en AMD Opteron G5-processors.
  • Vernieuwingen in storage-beheer, netwerkbeheer, fencing en energiebeheer, verbeteringen in de Spice-console en op het gebied van logging en monitoring.
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The Raspberry PI has many qualities and ADAFRUIT added a WiFi TOR proxy to this little wonder that routes all your traffic through TOR anonymously. All you need is a Raspberry PI and a WiFi adator to create the Onion PI private TOR gateway. Allthough this is fun to do, the makers can´t guarantee that you are truly anonymous 🙂 . The complete unit costs 94.95 dollar.

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